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Store Policy


We want you to be satisfied with your purchase. Please do not hesitate to contact us if you need help with your order and we will try our very best to resolve it.


The information provided such as names, postal addresses, email addresses, etc., is voluntarily submitted by our visitors. This information is kept confidential and will not be used without the consent of our visitors.


- Colours and pattern placement on the product may vary slightly from pictured.

- Please allow slight sizing differences due to the handmade nature of the product.

- Swoofie will not be held responsible for any harm done to pets due to misuse of the product.

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