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Shipping & Returns

Shipping Policy

Singapore

Registered Mail: $3.70 

Free shipping for orders over $68

Shipping time takes 1 - 2 working days after order is mailed out

We do not have the option for normal mail so as to avoid any dispute due to lost items.

By opting for registered mail, you can be assured that your items will safely arrive within a short time span.

International

Flat rate shipping - Registered Mail: $13

Free shipping for orders over $120

Shipping time will depend on your location, it can take anywhere from 1 week - 3 weeks.

Custom Fees - We do not take any responsibility for this payment and it is up to the customer to pay this fee.

Return & Exchange Policy

Due to the handmade nature of our products, we are unable to offer refunds, returns, exchanges, or cancellations.

We highly recommend that you measure your pet and check against our sizing guide to avoid any disappointments. Please feel free to contact us if you are unsure.

Unless your item has a defect or if you received a wrong order, we cannot offer returns or refunds.

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